Unfortunately, you are not eligible for OneOpinion Virtual Rewards at this time. Not everyone is eligible for virtual rewards.

Eligibility for virtual rewards in no way impacts your ability to take surveys, or earn rewards. You are still able to redeem all of the gift cards which we will send to your mailing address provided.

Not everyone will be eligible for virtual rewards. However, all members are eligible to have rewards sent to your mailing address.

This verification by Experian is a security feature which double checks records to make sure that if we send out virtual rewards that they will be delivered without any issues directly to you. Since we are not able to verify delivery, you will continue to receive your rewards through the mail to ensure that they only go to you.

Common Questions

Why do I need to be verified? – When joining OneOpinion, we verify that you live at the street address you gave us, which is why we send rewards directly to your mailing address. Similar to how banks protect you, we need to do extra verification to make sure that it is truly you trying to access these rewards instantly, not someone claiming they are you. Just like a bank is careful with your money, we are careful with your rewards so that you and only you get them.

Is there any other way to become eligible? – Yes! Since you are not able to be verified using Experian verification, you will go through our Phone Verification. Together, we will find 10 minutes of time to get on the phone sometime in the next 3-5 business days so that you can be verified by one of our specialists. During your interview, our specialist can ask you a number of questions to verify your account. Email us at MemberServices@OneOpinion.com to schedule an interview time with one of our specialists.

How am I verified? – OneOpinion uses Experian, an industry–leading verification service, that will ask you a few personal security questions. Your responses are 100% confidential and will not be used for any other purposes. OneOpinion has no access, at any time, to your information. This important security procedure is to assure that YOU and ONLY YOU will receive electronic rewards, not a fraudster or computer robot.

Why did I NOT see any questions? – Sometimes Experian does not have enough information that it can use to ask a few personal questions. There are a number of reasons that this could happen such as a very recent move, many different addresses in a short period of time, or not having any records that Experian could access.

Thank you for understanding that verification is an important process to make sure that we send rewards to the correct person, not someone claiming to be you.

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